About the link the funeral home sent you
What the link opens
Access depends on what the funeral home shared: arrangements, documents, details, photos, obituary, signing or payment.
You do not need an account
Works on phone, tablet or computer without an account, password or app.
Who can open the page?
Anyone with the link can use it. Share only with intended recipients; do not post publicly. Ask the funeral home to replace misdirected links.
If the link has expired
Ask for a new link after expiry. Submitted information remains.
If the funeral home has closed the link
Call the funeral home to ask whether a replacement is needed.
If you lose the link
The original cannot be retrieved. Ask for a new link with the access you need.
The photographs you send
Photos are retained for review; uploading does not publish. Ask the director about replacements or non-use.
How to be sure a message really came from them
For unexpected messages or requests for card details, call a trusted funeral-home number before opening or paying.
Use the number on your funeral home's letter, card or website.